• 6th of October City, 4th district, 1st neighborhood, building Nr. 153, flat 1
  • Welcome to Perfection for Healthcare Quality and Consultancy Services

    We guide you through your
    journey to accreditation

    Accreditation ensures continuous quality improvement and
    patients safety in healthcare organisations
  • Welcome to Perfection for Healthcare Quality and Consultancy Services

    Book your seat on AMIHM
    Courses now in Middle East and North Africa

Introduction

Perfection healthcare quality and consultancy services.

Perfection healthcare quality and consultancy services is one of the leading quality management and accreditation solutions consultancy in Egypt and Saudi Arabia.

We guarantee to our customers a professional and dedicated services and support to improve quality performance and achieve accreditation status in a reasonable time frame in addition to individual development and tailored solutions.

Who We Are

1

Mission :

To serve healthcare systems, hospitals, laboratories and providers by providing the roadmap for a high quality and safe patient care.
2

Vision :

To be the most trusted and reliable healthcare quality consultancy company recognizable by our clients for delivering excellence in Egypt and Saudi Arabia.
3

Scope of services :

Our services cover wide range of
  1. Hospitals
  2. Polyclinics
  3. Pharmacies
  4. Medical laboratories
  5. Healthcare providers
In Egypt and Saudi Arabia

PROGRAM CONTAINS

GAP analysis
Is the first step consultants work with department staff and quality team members for gap assessment, review of existing documentations and organization’s current adherence to the standards and each measurable element of hospital accreditation standards.The assessment takes places via a combination of on-site visit(s), information gathering, and interviews. This assessment will support our consultants to prepare the project plan, detailing timelines and responsibilities.
Project planning
On the basis of Gap assessment, our consultants and trainers will design project plan, detailing documentation requirements, timelines and responsibilities. This project plan will help us in designing , development and modification of all the procedures, SOPs, work instruction, formats, checkconsultants will be available to assist staff members.lists, manuals and other related documents as per standard requirements.
Onsite and online training
To quality team in the organizations to create awareness related to standard requirements to all concerned staff.
Policy creation
Policy creation and all required documents as per standards: we will work collaboratively with organization’s quality team to create and modify all required documents, forms and checklists as per standards requirement
Implementation
Organization is completely responsible for timely Implementation of the accreditation requirements and patient care process in accordance with the advice of our consultants, also arrangement of necessary resources and facilitation of consultants about the current activities and working methodology. The implementation process will include complete implementation, record keeping and running of what is written in the procedures and related formats throughout the organization. Our consultants will follow up and assess the implementation.
Self-assessment
Throughout the project period, a quality link team is selected from different departments and a comprehensive training is given by our qualified trainers and auditors. Training will consist of exercises, group workshops, tracers and other exercise, hospital personnel are practically trained on the survey concepts and methodologies.
MOCK survey
Once the requirements have been fully implemented, our auditors will conduct a mock survey to determine whether organization is ready for the formal audit. at this stage survey team consist of 3 surveyors representing same combination of official surveyors (Physician, Nurse & Admin) Hospital staff get a hands-on experience with sessions and tracers as survey simulation
Corrective action plan
Consultants will work with facility staff to close the gaps identified from mock survey, key staff members will undergo repeated tracer methodology practice.
Final survey preparation
This phase involves preparation of survey logistics, document folders, last minute updates etc, and consultants will be available to assist staff members.

Our Courses

CHQO
Topics include:
  • Healthcare Quality Concepts
  • Key Dimensions of Quality Care
  • Healthcare Delivery Settings
  • Leadership and Commitment to Quality
  • Healthcare Quality Professional Responsibilities
  • Measures of Healthcare System Effectiveness
  • Patient Safety Goals and Safe Practices
  • Performance Improvement (PI) Models
  • Setting Standards and Developing Indicators
  • Compliance Monitoring Systems
  • Identifying Improvement Opportunities
  • Systems Thinking in Healthcare
  • Six Sigma and FOCUS-PDCA
  • Measuring Customer Satisfaction
  • Biostatistics
  • JCI Standards for Performance Improvement
CPPS
Topics include:
  • Patient Safety Ground Rounds and dimensions
  • Human Error in Healthcare
  • IOM Elements of Quality
  • Leadership Influence in Managing Patient Safety
  • Patient Safety Professional Responsibilities and Rapid Response Teams
  • Teamwork and Communication
  • Creating and Improving A Culture of Safety
  • Reporting and Learning from Errors
  • Patient Involvement in Patient Safety
  • Setting Standards and Developing Indicators
  • Compliance Monitoring Systems
  • Identifying Improvement Opportunities
  • Using Teamwork in Patient Safety
  • RCA methodologies & FMEA
  • Ethical Issues in Patient Safety
CPIC
Topics include:
  • Principles of Infection Prevention and Control
  • Healthcare-Associated Infections
  • Various Types of Micro-Organisms, Chain of Infection
  • Audit and Surveillance
  • Infection Control Professional Responsibilities
  • Reporting Accidents
  • RCA, FMEA
  • Isolation and Cohort Nursing
  • Hand Hygiene
  • Personal Protective Equipment
  • Decontamination of Equipment
  • Safe Use and Storage of Cleaning Agents
  • Safe Handling and Disposal of Sharps and Waste Management
  • Prevention and Management of UTI, SSI& Hospital and Community-Acquired Pneumonia
  • Ethics of Infection Prevention and Control
CFSO
Topics include:
  • Facility Safety – Overview
  • Understanding Hazards, Hazard Control Management
  • Disaster Preparedness, Hospital-Based Readiness
  • Workforce Readiness and Willing to Respond
  • Emergency Communications
  • Fire Safety
  • Laboratory Safety
  • Pharmacy Safety
  • Chemical and Radiation Events
  • Natural Disasters
  • Information and Communication Technology Emergencies
  • Managing Waste
  • Nursing and Clinical Area Safety
  • Quality Improvement Tools and Strategies
CMSO
Topics include:
  • Medication Errors
  • Medication Safety
  • Safety in Prescribing, Dispensing, Administering
  • Evidence-Based Medicine
  • Human Errors and Culture of Safety
  • Staff Communication
  • Medication Safety Officer Responsibilities
  • Quality Improvement Principles
  • RCA methodologies, FMEA
  • Setting standards and developing indicators
  • Compliance monitoring systems
  • Safety in the Medication-Use System & technology
  • Controlled Drugs and Patient Safety
  • Medication Error Reporting, Analysis & prevention
  • Staff Education and Training
  • Accreditation and Regulatory Compliance
CHAO
Topics include:
  • Certification, Licensure, and Accreditation
  • Accreditation Bodies of Healthcare Organizations
  • Performance Measurement Tools
  • Performance Improvement (PI) Models
  • Preparing for the Accreditation Survey
  • Leadership and Commitment to Accreditation
  • Setting Standards and Developing Indicators
  • Accreditation Policies and Procedures – Overview
  • Effective Team building
  • Tracer Methodology (Clinical-Facility-System)
  • JCI Accreditation Standards – Overview
  • National Accreditation Standards – Overview
  • Mock Survey
  • Ethics of Healthcare Accreditation
  • Surveyors Roles and Responsibilities
CPHGM
Topics include:
  • Healthcare Strategic Planning and Management
  • Change Management
  • Leadership and Commitment to Performance Improvement & Quality
  • Strategy and the Balanced Scorecard
  • Risk Management and Patient Safety
  • Variation in Medical Practice and Implications for Quality
  • Problem Solving And Decision Making Tools
  • Credentialing, Privileging, and Peer Review
  • Economics of Healthcare
  • Strategic Human Resources Management
  • Organizational Development and Training
  • Financial Management of Healthcare
  • Healthcare Information Systems
  • Healthcare Marketing
  • Ethics in Healthcare& Legal Imperatives
  • Accreditation, Certification and Licensure
CPHPI
Topics include:
  • Healthcare Quality Concepts & Key Dimensions
  • Leadership and Commitment to Performance Improvement
  • Healthcare QI Responsibilities
  • Performance Improvement (PI) Models
  • Setting Standards and Developing Indicators
  • Communicating Indicators & Compliance Monitoring
  • Identifying Improvement Opportunities
  • Using Teamwork in PI
  • Aggregating and Analyzing PI Data
  • Use of PI Tools
  • RCA, FMEA, Six Sigma and FOCUS-PDCA
  • Communicating PI Recommendations
  • Measuring Customer Satisfaction
  • Process Variation and SPC
  • Process improvement templates and instructions
CHRMO
Topics include:
  • Risk Management Process
  • Assessing Risk Management Areas
  • Early Warning Systems for Organizational Risks
  • Patient Safety Organizations
  • Healthcare Legal Concepts
  • Legal Issues Common to Healthcare Providers
  • Healthcare Risk Management Professional Responsibilities
  • Healthcare Risk Management Tools
  • Developing a Risk Management Program
  • Risk Management Plan
  • Effective Communication Skills
  • Clinical Communication Among the Healthcare Team
  • Basic Claims Administration
  • Risk Management’s Role in Performance Improvement
  • Emerging Risk Trends in Electronic Records
  • Risk Management Ethics

Our Team

A team of selected accreditation experts and healthcare trainers work together to provide you with a roadmap that allows your organization to develop and maintain a safe practice of care delivery system
Dr. Mostafa Abdullah Hifny Taha
  • Lecturer of clinical pathology and laboratory medicine – Faculty of Medicine – Assiut University
  • Consultant of clinical pathology and laboratory medicine – Assiut University Hospitals
  • Member of Bavarian medical syndicate-Germany
  • Member of Egyptian medical syndicate
  • Expert of Occupational Health and Safety Management System in Medical Laboratories, According to OHSAS 18001:2007, ISO 15190:2003
  • Quality management system in medical laboratories ISO 15189:2012
  • Internal Quality Control in medical laboratories according to ISO 15189:2012
  • Uncertainty Measurements in medical laboratories according to ISO 15189:2012
Dr. Maha Mourad Ismail
  • Healthcare quality consultant
  • Authorised instructor from AMIHM
  • MBA, Royal British College
  • Certified Quality manager NQI
  • Certified Hospital Surveyor AMIHM
  • Certified medication safety officer AMIHM
  • Deputy quality manager in CBAHI accredited hospital in KSA
Dr. Mahmoud Abdelaal
  • Specialist of Gynecology and obstetrics, Assiut university hospital
  • Deputy hospital director, Assiut university hospital ( New Assiut branch )
Dr. Noha Anwar
  • Specialist of internal medicine, Al-Kasr Al-Einy university hospital
  • ISQUA fellowship member
  • Medical staff leader in CBAHI accredited hospital in KSA
Mr. Eslam Sayed Ahmed Arafa
  • Bachelor degree of nursing science
  • BSc of nursing Cairo university hospital administration diploma Ain shams university
  • Hospital administration diploma
  • CNO in CBAHI accredited hospital KSA
  • Nursing quality link in CBAHI accredited hospital KSA
  • CPHQ
Our previous projects

CBAHI accreditation completion, Al-Zafer Hospital- Saudi Arabia

ISO 15189 accreditation completion in serological tests in central blood transfusion services ( CBTS ), Assiut university hospitals.